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Cloud infrastructure sales objections, and how to handle them

Selling infrastructure today means selling into organisations that have been told the future is public cloud, and are living with a more mixed reality. These are the objections sales teams hear most often from CIOs and from infrastructure, platform, data, finance and procurement leaders. Each one comes with a short video, the thinking behind the objection, and words you can use on your next call.

Objection map

ObjectionWho says itOne way in
“Our AI will run in the public cloud”Chief Data and AI OfficerAsk where the data lives.
“Pay-as-you-go costs more than buying”CFOAgree what goes into the maths.
“We're cloud-first”CIOGet curious about the exceptions.
“We're tied into last year's refresh”Head of InfrastructureSell the next decision, not this one.
“Nobody wants to run hardware again”Head of Platform EngineeringTalk about operations, not boxes.
“Come back at the next tender”Procurement DirectorHelp shape the next tender.

Watch all 6 objections

Practise these objections

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Objections in other industries

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